Diagramming tools
Books
- Communicating Design. By Dan Brown
- Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability. By Steve Krug
- The Elements of User Experience. By Jesse James Garrett
- Flawless Consulting: A Guide to Getting Your Expertise Used. By Peter Block
- Information Architecture for the World Wide Web. By Peter Morville & Louis Rosenfeld